Privacy Policy
Privacy Policy
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, payment information, and government-issued identification documents.
- Booking Information: Details about your reservation, including dates, number of guests, and preferences.
- Usage Information: Data about your interactions with our website or app, such as IP address, device information, and browsing patterns.
- Communication Information: Information you provide when contacting us for support or inquiries.
2. How We Use Your Information
We use your information for various purposes, including:
- To process and manage bookings and payments.
- To provide customer service and respond to inquiries.
- To enhance and improve our services.
- To comply with legal obligations and ensure security.
- To send marketing communications, if you have opted in.
3. How We Share Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors who assist with our services (e.g., payment processors, IT support).
- Legal Compliance: We may disclose information to comply with legal obligations or respond to government requests.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the successor entity.
4. Data Security
We implement reasonable security measures to protect your information. However, no data transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You may have rights under applicable laws regarding your personal information, including:
- Accessing or updating your information.
- Requesting deletion of certain information.
- Opting out of marketing communications.
To exercise these rights, please contact us at Dylan@prodigs.co.uk or 07984011645.
6. Retention of Information
We use your information for various purposes, including:
- To process and manage bookings and payments.
- To provide customer service and respond to inquiries.
- To enhance and improve our services.
- To comply with legal obligations and ensure security.
- To send marketing communications, if you have opted in.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Prodigs
Email: Dylan@prodigs.co.uk
Phone: 07984011645
